Return & Exchange Policy – Kapraymart
At Kapraymart, your satisfaction is important to us. If something isn’t right, we’re here to help!
We dont have refund policy (implemented from july 2025)
Return & Exchange Policy
- We offer a 10-day exchange only policy from the date of delivery.
- Items must be unused, in original packaging, and in resalable condition.
- Clearance Sale items are not eligible for return or exchange.
How to Return or Exchange
Contact us via:
Instagram DM: @kapraymart
Email: kapraymart@gmail.com
Please mention your order number and reason for return or exchange.
Ship the item back to our return address:
G 58/3, Souq ul Aman, Block G, North Nazimabad, Karachi,
03336562665
Customer is responsible for return shipping charges.
Shipping Charges
- Delivery charges are non-refundable.
- For exchanges, we will ship the new item to you free of cost if product has any damage or wrong size or product has been mistakenly sent.
Processing Time
Return or exchanges are processed within 7 working days after receiving the returned product.
For any further assistance, feel free to reach out anytime on Instagram or by email at kapraymart@gmail.com.